Leading global provider of mobility solutions, Ford Fleet Management, has selected FMG to provide specialist vehicle incident management solutions for its UK customers.
FMG have partnered with FFM, the one-stop shop for bespoke fleet management and leasing solutions, to integrate comprehensive 24/7 accident management services, ensuring drivers are kept safe and mobile in the event of vehicle incidents.
FMG’s flexible solution provides all the support drivers need with access to a full range of services including 24/7 incident reporting, vehicle recovery, repair and uptime management and a range of legal services including uninsured loss recovery and non-fault hire.
Stuart Williams, Head of Corporate Sales at FFM said, “At FFM we have a genuine interest in smart mobility services which complement customers evolving requirements, so we needed a flexible market-leading proposition to support every eventuality. Through our partnership with FMG we can promise the best driver support with a simple and straightforward solution which results in the best outcome for our customers.”
FMG has a long history of creating comprehensive solutions for fleet operators in all sectors. When incidents occur, FMG’s nationwide managed network of supply partners along with FMG Repair Services provide a range of flexible repair options to the BS10125 quality standard, including same-day mobile repair, to ensure vehicles are back on the road quickly.
Andrew Chandler, Sales Director at FMG said, “We are delighted to be the chosen partner of FFM, having the opportunity to support their drivers with a smart, flexible, market-leading solution which meets the needs of today and will evolve to fit the changing demands of tomorrow. We have the knowledge and expertise, people and data, systems and infrastructure to confidently navigate the ever-changing landscape to continually deliver an effortless driver and customer journey.”
Ford Fleet Management is a new one-stop fleet leasing and management solution that can integrate vehicles, finance, insurance and maintenance into a single convenient package. Ford Fleet Management combines Ford’s vehicle expertise with the leasing and fleet management knowledge of ALD Automotive.
This new fleet management solution is designed for cars and vans from any manufacturer to best meet diverse business needs, delivering a highly cost-effective solution with maximum uptime and productivity, helping customers to focus on running their business as we look after their fleet.
FMG is the UK’s leading, high quality, innovative provider of outsourced claims management solutions to the fleet insurance market.
Established in 1986, FMG operates in partnership with insurers, brokers, leasing providers and direct fleet customers, seeking new and innovative ways to remove cost, claims leakage and delay from the claims life cycle. FMG sets itself apart by tailoring efficient and seamless solutions to suit every customer’s specific needs, whilst providing insurers with access to more data than they have ever had before via an award-winning online claims portal.