Listening leads to new solutions

Hireco wins Panther Logistics contract after identifying improvement gaps

After more than 40 years, Hireco is much more than trucks and trailers. It has developed a diagnostics in action approach which has led to a new order from Panther Logistics.

The order is for 44 brand new SDC curtainsider trailers on a contract hire package. The trailers will be delivered in a new corporate livery.

A pioneer in next-day premium two-man delivery, Panther covers the UK via a network of nine strategically located regional hubs and offers an end to end e-fulfilment service.

Panther’s two-man delivery business has continued to escalate in conjunction with the exponential growth in e-commerce. Guy Burgess, Logistics Director for Panther Warehousing Ltd, said the two-man delivery business had had enjoyed steady growth and is making up to 6000 deliveries a day with orders taken up to 10.00pm.

“It was extraordinary”, he said. “The business increases we have seen over the past year have come in cycles  starting with fridges and freezers followed by lifestyle and seasonal goods such as gym equipment, bikes and garden furniture as well as our staple business such as  the delivery of beds and mattresses.”

Within its offering, the company includes recovery of recyclable goods and disposal, seven day a week delivery and collections, warehousing and storage, and guaranteed pre-10am and post-6pm delivery.

Its major customers include Amazon, Samsung, Dunelm, Silentnight Group, LG, Habitat, Electrolux and Wayfair.

Hireco manages 100 assets for Panther

Terry Taiani, the Hireco UK Operations and Development Manager, who negotiated the order with James Smith, Hireco UK Group CEO, said Hireco had been working with Panther as one of a number of suppliers. It is now the primary supplier of trailers to Panther.

He said: “We are delighted that through listening and through conversations, we were able to find new solutions and benefits for Panther.”

Hireco’s success has been built on establishing partnerships with its customers, for example, its ability to provide a range of innovative finance packages.

As leaders in the commercial leasing and finance marketplace, Hireco provides clients with expertly sourced assets, cost-effective financing, full maintenance management, efficient disposal and secure parking facilities, underpinned by outstanding customer service.

Hireco currently now operates over 7000 assets around the UK and Ireland; 70 percent of which are supplied to the country’s top 100 transport companies, often on bespoke contracts of three to ten years. One of the company’s trademarks is the age of its fleet, which is one of, if not the youngest in the business.

Hireco also has a Light Commercial Vehicle division which combines years of experience and knowledge in vehicle hire to provide a “one stop shop” solution bespoke to each customers requirement.

Hireco is the biggest buyer of new fleet vehicles in the UK, a position it has held for the last five years. At the heart of its fierce growth is a loyal customer base, ranging from smaller owner operator businesses to multinational 3PLs.

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