CMAC Group, the award-winning managed ground transport company, announces the appointment of Neil Micklethwaite as new Chief Operating Officer and the latest member of the executive leadership team.
As part of his new role, Micklethwaite will assume responsibility for executing CMAC’s business strategy, ensuring it continues to meet the growing demand from clients to service their needs globally.
As COO, Neil will build on CMAC’s strong track record of delivering reliable mobility solutions for some of the biggest businesses within the sectors it services, including rail, aviation, and healthcare.
Neil has worked extensively in the public transport sector; much of it in heavy rail, and will join CMAC later this year from Stagecoach Group, where he is currently the Group’s Business Development Director. His previous roles include Commercial Director within Stagecoach Group’s Rail Division and Customer Experience and Commercial Director at East Midlands Trains, where he introduced UK Rail’s first 24/7 customer contact centre, as well as being responsible for all customer delivery and commercial activities including revenue and all long-term planning.
Neil’s commitment to the sector also includes his role as a Vice-President of the Chartered Institute of Logistics & Transport.
On Neil’s appointment, Peter Slater, CEO at CMAC Group, said: “I’m delighted to welcome someone of Neil’s calibre as our new Chief Operating Officer. I have every confidence that his coveted experience across the transport sector, combined with his proven ability to identify opportunities, develop partnerships, and lead initiatives, will help build on CMAC’s existing successes and deliver an exciting future for the business.
“Neil will be joining the business in early summer and will work closely with our team to oversee day-to-day operations and implement commercial strategies to drive growth for the business.”
Last year, CMAC Group was named Aggregator of the Year at the Dotted Taxi Summit; further securing its position as the leading transport provider for some of the biggest businesses in the world, from airlines and train operators to corporations and public sector clients.
About CMAC Group
CMAC is an innovative Ground Travel Management company connecting businesses to award-winning ground transport solutions by organising mobility providers across the globe in one easy-to-use platform.
Their solutions are trusted by some of the biggest businesses across a wide range of sectors; the Group is hugely proud to be the UKs largest transport aggregator, with gold standard customer experience accredited by Investor in Customers.
Today, CMAC offer clients on-demand and planned transport solutions across the UK and Europe. Their people and tech platforms seamlessly manage 1 million+ rides each year, safely moving over 2 million people.